RETURN & REFUND POLICY-

 

 

IN HINGLISH

Shipping:
– Order process hota hai 48 hours mein (weekends/holidays exclude).  
– Delivery: 4–8 business days.
– Agar aapko 1-day delivery Delhi mein chahiye, to hume WhatsApp karein at +91 9936641470. (Availability pe depend karega).  

Exchanges & Returns:

– Rakhi sale par kuch return/exchange nahi hoga
– COD orders pe return nahi hota.  
– In cheezon pe exchange/return nahi milega:  
  – Sale mein kharide hue products.  
  – White ya light-colored items.  
  – Washed, worn, ya tag-removed products.  
– Request sirf 7 days ke andar hi accept hogi delivery ke baad.  
– Bas size exchange possible hai: Black (S) liya tha aur (M) chahiye? Aapko sirf black (M) milega. Color change nahi hoga. 
– Agar size unavailable ho, to *refund nahi milega.* Dusra product choose kar sakte ho (price ka adjustment hoga). 

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Returns:
– Sirf prepaid orders pe, within 7 days. Product unwashed, unworn, aur tags intact hone chahiye.  
– Return ka charge: ₹100 per product (shipping aur packaging ke liye).  

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Exchanges:
– Prepaid aur COD dono orders ke liye allowed hai.  
– Wahi conditions jo return ke liye hain (unused, with tags, etc.).  
– Sale aur light-colored items pe applicable nahi.  
– Bas size changes allowed hain. Agar product unavailable hai, dusra item choose kar sakte ho (price adjustment lagega).  

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Sale Items:
Returns/exchanges sirf tabhi jab product defective ho ya galat ho.  
∙Sale mai khareeda hua samaan return/exchange nahi hoga.
. Tanks/Stringers par Return/Exchange nahi hoga 

Cancellations:
– Shipping se pehle cancel = Free.  
– Processing ke baad cancel = ₹100 charge.  

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Defective/Wrong Product:
Galat ya defective product mila? 24 hours ke andar IMAGES & VIDEOS ke saath WhatsApp karein (+91 9936641470) ya email karein (help.sb295281@gmail.com).  

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₹100 Fee Kyu?
Packaging, quality checks, aur multiple shipping charges cover karte hain. Total cost zyada hai, lekin aapka experience affordable banane ke liye sirf ₹100 charge karte hain.  

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Custom Notes for Gifts:
Gift ke liye custom message chahiye? Apna note WhatsApp karein (+91 9936641470). Hum baaki sambhal lenge!  

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Last Words of Wisdom:
– Order details double-check karna mat bhoolna!  
– Queries ya fashion emergency ke liye WhatsApp karein (+91 9936641470) ya email karein (help.sb295281@gmail.com).

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ENGLISH VERSION OF THE POLICY:

Shipping:

Orders process in 48 hours (excluding weekends/holidays).
∙Delivery: 4–8 business days.
∙Need 1-day delivery in Delhi? WhatsApp us at +91 9936641470 (subject to availability).

 

Exchanges & Returns:

.No exchange/returns on rakhi sale orders
∙No returns on COD orders
∙No exchanges/returns for Products bought on sale.
∙White/light-colored items
∙Washed, worn, or tagless products.
∙Exchange/return requests must be made within 7 days of delivery.
∙Only size exchanges: Ordered black (S) and need (M)? You’ll get black (M). Color changes not allowed.
No return on Tanks/Stringers.
∙If your required size isn’t available, no refunds. You can pick another product (price adjustments apply).

Returns:
∙Prepaid orders only. Within 7 days. Items must be unwashed, unworn, and with tags intact.
∙Return cost: ₹100 per product (covers shipping & packaging).

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Exchanges:
∙Allowed for both prepaid and COD orders.
∙Same conditions as returns (unused, with tags, etc.).
∙Not applicable for sale or light-colored items.
No return on Tanks/Stringers.
∙Only size changes allowed. If the product isn’t available, you can select another item (price differences apply).

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Sale Items:
∙No returns/exchanges unless the product is defective or incorrect.
∙All the items once sold will not be returned or exchanged.
∙No return/exchange on Flat 799rs sale, effective from 12/12/2025.
.No return on Tanks/Stringers.

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Cancellations:
Cancel before shipping = No charge.
Cancel after processing = ₹100 charge.
So, try to contact us ASAP so that we can cancel before your order is processed.

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Defective/Wrong Product:
Contact us within 24 hours via WhatsApp (+91 9936641470) or email (help.sb295281@gmail.com).

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Why ₹100 Fee?
Covers quality checks, packaging, and multiple shipping costs. It’s much higher, but we charge only ₹100 to make your experience affordable since you all are, our loyal customers.

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Custom Notes for Gifts:
Want to add a custom message for gifts? WhatsApp us your note at +91 9936641470. We’ll handle the rest! We care for you.

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Last Words of Wisdom:
Double-check your order details! PLEASE. ALWAYS DOUBLE CHECK.
For queries or fashion emergencies, reach out on WhatsApp (+91 9598578285) or email (rajbharshiva726@gmail.com)